Troubles Shooting

Problem

Solutions(Check)

The device does not work after turning on.

Connect the device to charger, plug the charger to power outlet. Turn on the device.

Charging indicator will not light up.

Check the charger and USB cable connection.

Device stops unexpected.

Battery is used up. Get the device to be charged.

Device is not working with fully charged.

If the USB cable is broken or if the A/C adapter is faulty. If does not solve the problem, please contact with the manufacturer for repair/replacement.

The device does not stop automatically.

Turn off the power on the device again. If it does not solve the problem, please contact with the manufacturer for repair/replacement.